Legal Notice
Disclosure under the Act on Specified Commercial Transactions (Japan)
特定商取引法に基づく表記 — Last updated: March 2026
| Business Name | LLC TreOnesta (合同会社TreOnesta) |
|---|---|
| Representative | Miho Goto (五藤 美穂) |
| Business Address | Disclosed upon request. Please contact us at cs@tokyo-wig-create.com. |
| Phone | +81-70-8377-7245 Business hours: Mon–Fri, 10:00–18:00 JST |
| cs@tokyo-wig-create.com | |
| Website | https://tokyowigcreate.com |
| Pricing | Prices are displayed per commission tier (USD). All prices include production, materials, and international shipping. Prices do not include import duties or local taxes in the destination country. |
| Payment Methods | Credit Card (Visa, Mastercard, American Express), PayPal — via Shopify Payments |
| Additional Fees | Import duties, customs fees, and local taxes (if applicable) are the responsibility of the Customer. |
| Delivery Timeline | Standard: typically within approximately 3 months from payment confirmation (production) + 5–10 business days (shipping). Rush: typically within approximately 1 month (production) + 5–10 business days (shipping). Flexible: typically within approximately 6 months (production) + 5–10 business days (shipping). |
| Cancellations | Cancellations are not accepted after payment has been processed, as each item is custom-made to order. |
| Returns & Exchanges | Due to the custom nature of our products, returns and exchanges are not accepted. In the case of manufacturing defects, please contact us within 7 days of delivery with photographic evidence. |
| Governing Law | Laws of Japan. Disputes shall be submitted to the exclusive jurisdiction of the Tokyo District Court. |
This disclosure is made in accordance with the Act on Specified Commercial Transactions (特定商取引法) of Japan.